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Privacy Policy — JomTrip
JomTrip
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Privacy Policy — JomTrip

Last updated: 10 September 2026

1. Introduction

This Privacy Policy explains how JomTrip, jointly operated by Fitweb Solutions and Affanpay Sdn Bhd, collects, uses, discloses, and protects your information when you browse or use this site. By using this site, you agree to the practices described here.

2. Information We Collect

We collect two types of information:

  • Information you provide — full name, phone number, email address, destination, travel dates, number of guests, and any additional notes via the request form.
  • Technical information — we use StatCounter for website analytics, which collects aggregate data such as visit counts, browser type, and general location (by country/city) to help us understand site traffic. This data is not used to personally identify you.

3. How We Use Your Information

Your information is used to match you with a suitable homestay from the TamuStay network, contact you regarding your request, and improve the experience of using this site.

4. Cookies & Analytics

This site uses the StatCounter service to collect aggregate visit statistics. This helps us understand how visitors use our site so we can improve our service. You can disable cookies through your browser settings, though this may affect some site functionality.

5. Sharing Your Information

We do not sell your personal information. Your information is only shared with the relevant homestay/host within the TamuStay network to fulfil your request, and not for any other purpose without your consent.

6. Data Retention

We retain your information for as long as necessary to fulfil your request and for reasonable record-keeping purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. Contact us to make any request regarding your data.

8. Children's Privacy

This site is not directed at individuals under the age of 18. If you are under 18, please obtain parental/guardian consent before using our request form.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page along with the latest revision date.

10. Contact Us

For any questions regarding this privacy policy, please contact us at 019-304 0898 or visit our Contact page.